Purpose:

Design, plan, implement and evaluate training programs to improve and strengthen employee’s skills and performance to ensure organisational productivity.

Inform and advise business leaders on the alignment of training and development to achieve specific organisational goals.

Drive and ensure the Group of companies’ compliance and manage the risk in terms of the Skills Development Act, National Qualifications Act, Skills Development Levies Act, SAQA Act, BBBEE Act, BCEA, Labour Relations Act & EEA in terms of skills development

Duties:

Learning & Development  

• With the Head of HC, design and implement an annual employee skills development strategy with an approved budget.
• With the Head of HC, design and implement an annual skills development plan within the approved budget.
• In partnership with department leaders, identify training needs and provide the relevant support to meet the project requirements. Identify training needs, decide on approach and schedule interventions.
• Design and Develop training content and assessments.
• Facilitate training interventions.
• Project manage training interventions.
• Ensure the development and maintenance of accurate up to date training material, tests, assessments, and presentations.
• In collaboration with the Call Centre Manager and the QA Team, identify training needs, decide on approach, and schedule interventions.
• Planning, enrolments, implementation and monitoring of learnerships.
• Aligning performance appraisal results with skill development plan and strategy of the organisation.
• Ensure corrective action is taken following issues of non-performance.
• Liaise and build collaborative relationships with other HC team members.
• Be the Learning and Development subject expert for the HC team.

Reporting  

• Maintain and update the Learner Management System.
• Produce standing and ad-hoc L&D reports as required.
• Responsible for the successful submission of legislative reports, Workplace Skills Planning (WSP), annual training report (ATR) and associated reports
• Actively manage and implementation the skills development element for BBBEE purposes.
• Actively participate and represent Skills Development in the company Employment Equity forum
• Aligning performance appraisal results with skill development plan and strategy of the organisation

Requirements:

• Minimum a B-degree in Human Resources, Development or other ETD qualification required.
• SDF Accreditation (Advantageous)
• Train the trainer (Advantageous)
• Minimum of three (3) to five (5) years solid working experience in Learning and Development.
• Experience in Market Research or Consulting an added advantage.
• Solid understanding of the Human Capital functions and how they impact on one another