Introduction

Responsible for driving the BI strategy, driving data driven decision-making and operational excellence to ensure that the department meets organizational goals. Developing and maintaining reports, dashboards,scorecards,KPIs,data models,accuracy and quality. Take a lead role in managing the organisations business intelligence tools and systems ensuring data accuracy.

Duties & Responsibilities

• Create, support, and maintain data models, reports, and dashboards to address evolving data requirements.
• Ensure the accuracy and integrity of customer master data
• Conduct in-depth data analysis to uncover valuable insights that support strategic decision-making.
• Develop and maintain advanced analytics models and techniques for forecasting and predictive analysis.
• Assist in ad hoc projects to identify market opportunities and threats.
• Conduct regional analysis to inform strategic planning processes.
• Develop consistent approaches and methodologies for data analysis, automate repeatable tasks and drive process efficiencies
• Create and manage reports, dashboards, and visualizations that effectively communicate data findings to stakeholders.
• Ensure that reports are accurate, up-to-date, and align with business objectives.
• Collaborating with department heads and executives to define KPIs
• Align BI initiatives with the organization’s strategic goals and priorities.
• Identify opportunities to leverage data for competitive advantage and business growth.
• Evaluate, select, implement, and manage business intelligence tools and technologies.
• Optimize the use of BI tools to enhance data analysis and reporting capabilities
• Provide training and support to end-users to maximize the utilization of BI tools and resources.
• Address user queries and concerns regarding data and reporting.
• Monitor the performance of KPIs and highlight gaps and opportunities.
• Regularly assess the effectiveness of BI solutions and make adjustments as needed.

Desired Experience & Qualification

• Bachelor’s degree in Business Intelligence/ Data Science Computer Science or a related field.
• At least 5 years experience in a similar role with a focus on business intelligence, data analysis, or operations.
• Advanced proficiency in Microsoft Excel and other data analysis tools such as Power BI, Qlikview, SQL
• Familiarity with CRM systems and sales force automation
• Strong proficiency in data analysis and reporting tools such as Excel, QlikView, Power BI, or similar platforms.
• Excellent data modelling and data visualization skills. • Knowledge of market analysis and consumer behavior.
• Strong quantitative and qualitative analytical skills.
• Effective communication and presentation skills.
• Detail-oriented with strong problem-solving abilities.
• Project management skills to handle ad hoc projects.
• Knowledge of sales forecasting techniques and economic trends.
• Familiarity with micro-segmentation strategies.
• Ability to work collaboratively in cross-functional teams.
• Prior experience in business intelligence, data analysis, or operations support is preferred